Customer Service/First Line Customer Support

Customer Service / First Line Support - Temporary

Location: Boston
Hours: Monday to Friday, 8:00am – 5:00pm (early finish at 2:30pm on Fridays)

We are recruiting for a temporary position with a well-established Boston-based company. We are looking for someone with either:

• An administration / customer service background or
• An electrical background who is familiar with technical terminology, components and processes, and is looking to take a step into an office or customer service environment. or
• Someone with previous experience in first line customer support.

About the Role

You’ll be joining a busy and friendly team, handling a high volume of inbound calls from customers. This role requires excellent communication skills, strong attention to detail and the ability to work effectively under pressure to meet deadlines.

Key Responsibilities

• Answering and managing customer calls with professionalism and care
• Maintaining accurate records and ensuring information is logged correctly
• Working to deadlines and supporting colleagues to achieve team goals

What We’re Looking For

• Strong communication and customer service skills
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Job Overview:

• Reference Number: 89401365
• Position: Temporary
• Salary Per Hour: ££12.71
• Salary Per Annum: £